Community: Frequently Asked Questions

  • How do I sign up?
  • I already have an account. Can I use it to recycle for my community?
    • You may use an existing account; just be sure to update your Organization Type (e.g., 4H Group, Retail Store, Other) and indicate how many people you will be collecting recycling for under # People Collecting. 
  • Why are some free recycling programs so specific?
    • Our free recycling programs are funded by brands and retailers. They specify which type of waste is accepted by their programs, meaning that some programs only accept one brand’s waste while others accept all brands. You can find our all-brand programs here.
  • Is there a limit to how much trash I can send in?
  • How do I set up my organization to receive donations?
  • What does TerraCycle do with my trash?
    • Items are cleaned and separated by material type and recycled into raw formats used to make new products. Discover our recycling process here. TerraCycle guarantees to recycle all accepted waste sent in through our free and paid programs. Through third-party-verified life cycle assessments (LCAs), TerraCycle’s recycling solutions have been proven to be better for the planet than landfills and incineration/waste-to-energy. Learn more about the TerraCycle Difference